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ALL YOUR XENAS GUN QUESTIONS ANSWERED HERE.

Updated: 2024-Jul-13

Q: When will the Xenas Gun be available to order?

A: As of early July 2024, we still have not secured a manufacturer. We hope to begin manufacturing them in a month or two. Which puts things in September / October 2024.

Q: How much will the Xenas Gun cost?

A: We are estimating between $250-$350. 
That sounds like a wide range but it's because we haven't finalized our manufacturing situation.

Q: Bluetooth is slow and sluggish isn't it?

A: The PlayStation 5 controller also uses Bluetooth and there is absolutely no lag or slowness on the PS5 controller. 
So no, the Xenas Gun Bluetooth is not slow. It is very fast. 

Q: What are the connection Response times and Latency? 

A: When the Xenas Gun is connected with a USB-C cable, the response time is about 5ms. When the Xenas Gun is connected through Bluetooth, the response time is about 8ms.

For a Gaming Gun, anything less than 16ms is great and the average human cannot tell the difference.

Very low response times such as 2ms or 1ms are mostly used for Extreme competitive gaming tournaments.

 

Q: Is there any kind of Warranty?

A: When you first get your Xenas Gun, we will fix any damages within the first 30 days for free. After that, we will fix them for a fee.

If you have any software or firmware issues at anytime, or if you have any questions in general, you can always visit our Discord for free consultation and guide.

Q: Is the Xenas Gun available outside of the USA?

A: We are currently selling the Xenas Gun mainly to USA & Canadian customers. 
For international customers, you have to pay the shipping & Customs costs which ranges from $50-$300 based on which Country you're located in.

Q: What arcades and gaming consoles can be used with the Xenas Gun? 

A: The Xenas Gun works on mostly all games and software on Windows 10, Windows 11, Mac OS and some Linux distros such as Ubuntu, Fedora and more. 

The Xenas Gun also works in all Retro Pie, MAME and other popular Emulators.


For game consoles, the Xenas Gun will work on all modern generation consoles such as PlayStation 5, PlayStation 4, XBOX Series X | S, XBOX One, Nintendo Switch.

Please Note: Note all games will take advantage of The Xenas Gun.

Q: Does the Xenas Gun support two players?

A: Yes. Up to 4 Xenas Guns can be connected to a single device at once.

Q: Is MAME Hooker supported?

A: We are currently adding MAME Hooker and Recoil HD. Recoil HD is the newer version of MAME Hooker.

Q: Will the Xenas Gun improve my K:D ratio in Call of Duty? 

A: We cannot promise it will. Playing Call of Duty with a Mouse & Keyboard or game controller will always be the preferred method of playing.
Playing C.O.D with the Xenas Gun is intended to be used as a novelty entertainment.
However, The Xenas Gun makes the Campaign mode extremely fun to play.

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